Conversation Skills: For The Ultimate Professional is the second in the Master Sales Manual series of books. A no non-sense and direct approach to the psychology of conversation, with over one hundred tips to improve your conversation skills, your relationships, and your life.
While I really love to read and work with the various fictional genres, I’ve read a good bit of non-fiction including that of the professional advice. I thoroughly enjoy any book that I can learn from especially those that “cut to the chase” so to speak. Over the past couple of weeks that I have spent familiarizing myself with Conversation Skills I have learned a good bit. A lot of which I have found very easy to apply to my life. Author Dan Blaze has spent almost 20 years in sales, working across many different types of markets. He shares his insight into those experiences in this refreshingly direct, no nonsense format.
This book is number two in the Master Sales Manual series by Mr. Blaze. The first book, The Perfect Sales Pro: 10 Key Concepts to Master the Art of Sales was published in 2014. The second book, Conversation Skills: for the Ultimate Professional, however focuses on the very personal art of direct communication. How many times have you replayed a particular conversation in your mind, wishing you had a chance to “do over”? Mr. Blaze provides relevant examples of how to understand the behind the scenes psychology that can help you be a better conversationalist, no matter what topic. The author covers everything from various conversational gambits to insight into the message content of the body language of the person you are conversing with. His constant use of metaphor, simile and current cultural analogies helps the reader connect to the content. One of my favorite examples is his use of a Dumb and Dumber line pertaining to the art of listening; “Yeah I called her up, she gave me a bunch of crap about me not listenin’ to her enough, or somethin’. I don’t know I wasn’t really payin’ attention.”
I once read that very successful people read at least one non-fiction book a month. This would be over and above any required reading for school or profession. While it may take some patience and you will most likely have to put all of your Harry Potter books in another room, it is defiantly worth the time and effort. Like all helpful self-help and professional development type books, your benefit will be directly linked to the effort you put into learning the lessons and options presented. Though the book mainly targets the up and coming young sales professionals, we can all benefit from better communications skills. Conversation Skills: for the Ultimate Professional is something that you should find the time to read.
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